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Property Management - Illowra Living

Property Mangement is provided by our sister company Illowra Living.   Illowra Living work closely with all stakeholders including participants, families, NDIA, DHHS and Supported Independent Living (SIL) providers to ensure living in your new home is enjoyable, improves quality of life and assists achieve living goals.

 

Illowra Living provide services for:

  • Vacancy management
  • Transition liaison
  • SDA & rental collection
  • Programmed maintenance
  • Emergency maintenance
  • Essential services maintenance
  • Building technology training
  • Fire evacuation planning & training
  • SIL provider collaboration
  • NDIS Commission compliance
  • Legislative compliance
  • Client-specific alteration management
  • Property inspections 
  • Complaint management
  • Reporting to owners

Property Maintenance

 

If you would like to log a Maintenance Request for your home please click on the following link and complete the form.

 

Maintenance Request Form

 

If you have an emergency maintenance request please phone our 24 Hour Support Line on 1300 455 697 (1300 illowra).

 

Feedback

 

We welcome feedback to grow and improve. Feedback can be verbal or written.  If you would like to provide feedback over the phone please call us on 1300 455 697 (1300 illowra), by email at feedback@illowraliving.com.au or alternatively click on the following link and complete the feedback form.

 

Client Feedback Form

 

Illowra Policies

Illowra Living is a Registered NDIS Provider.